Beginning Friday 6.20.25 at 5:00 PM Elevator Control Service (ELCON) will be conducting upgrades to our email servers throughout the weekend and will be temporarily detached from sending or receiving email transfers or electronic communications other than telephone calls or personal texts during this outage. Please be assured that ELCON is working diligently to accelerate the required system upgrades in a collaborative effort to restore service and ensure enhanced reliability and security continuity for our esteemed clients and valued industry partners alike.

In the event of an emergency or urgent matter of any kind, please contact Elevator Control Service via our 24/7 service center at 301.568.9300 or 800.486.9300 and request to speak with the Emergency Service Superintendent on duty at the time of your inquiry.

We apologize for such impositions and greatly appreciate your patience as we continuously strive to improve your vertical transportation service experiences.