Service

Elevator Control Service currently services one of the largest and most widely diverse portfolios of vertical transportation equipment and mission critical system devices in the industry. We offer our entire customer base guaranteed same day response for requested service to disabled or malfunctioning equipment requiring repairs and/ or adjustments for any reason.

Our 24/7 Emergency Callback Service provides prompt response regardless of the time of day or night in which a request for service is first reported. Our personalized dispatch center maintains a computerized log of all reported incidents involving every piece of equipment serviced by Elevator Control Service. All relating information and resulting solutions can be made readily available upon specific request or accessed electronically through a customer interactive component of our Platinum Service Protection Plan.

Whether it’s those hard to find parts for vintage relay logic equipment or state-of-the-art components and technical data for the latest complex microprocessor motion control systems, ELCON’s unique versatilities and extensive parts depot enables us to accommodate any magnitude of repair with absolute minimum disruption or down time. In addition to our extensive inventory of replacement components made available for immediate delivery, all maintenance personnel are uniquely equipped with a vast on hand supply of commonly used replacement parts representing a large majority of the varying types of equipment in which they specialize and routinely service on a daily basis.